and AND These find businesses containing all the conditions or words linked by AND. Example: 'cat AND dog AND fish' finds businesses containing all three of these words. or OR | ,(comma) These find businesses containing either of the conditions or words and returns them ranked by number of appearances in the document. Example: 'cat OR dog OR fish' finds businesses containing at least one of these words. NOT not ! These make the query negative. You can put NOT between words: 'cat AND NOT dog' finds businesses containing the word cat, but not the word dog. " " Placing quotes around operators (like AND, OR, CONTAINS etc.) allows Shopborhood to read them as normal words. Example: "rock and roll" finds businesses containing the phrase, intact. ? This is a wildcard. It represents any single letter. It does not work with dates or numbers. Example: '?one' finds businesses containing bone, cone, done, gone (and any other four-letter words that end with 'one') '???ck' finds businesses containing stack, clock, stick, truck; rack, rick, rock * This is a wildcard. It represents any extension of letters. It does not work with dates or numbers. Example: '*one' finds businesses containing bone, cone, clone, crone, done, drone, gone, telephone (and any other words of any length that end with 'one') Also, '*one*' finds businesses containing bone, cone, clone, lonely, phoned, stoned, pardoned ( ) [parentheses] These determine the order in which Shopborhood processes sections of your query. A part of the query enclosed in parentheses will be processed before parts outside the parentheses.

* These tips are paraphrasings of original text from Lotus Corporation Fulltext Search Help